General Systemic Complaints

A person who expresses dissatisfaction with DRTx’s compliance with its federal mandates as the protection and advocacy system for Texas may file a complaint with the Legal Director. The complaint may be made in writing to:

Legal Director, Disability Rights Texas, 2222 West Braker Lane, Austin, Texas 78758-1014 OR Appeals@DisabilityRightsTx.org

Upon receiving the appeal, the Legal Director will investigate the complaint and examine any additional information submitted with the complaint. The Legal Director will issue a written decision in response to the complaint within fourteen (14) calendar days after completing his or her investigation. A person who is dissatisfied with the Legal Director's decision may seek review by the Executive Director within fourteen (14) calendar days of receipt of the Legal Director's decision. The request for review may be made by writing to:

Executive Director, Disability Rights Texas, 2222 West Braker Lane, Austin, Texas 78758 OR Appeals@DisabilityRightsTx.org

Upon receipt of a request for review, the Executive Director will investigate the decision and examine any additional information submitted with the request for review. The Executive Director will issue a written decision within fourteen (14) calendar days of receipt of the request for review. A person who is dissatisfied with the Executive Director's decision may seek review by the Board of Directors within fourteen (14) calendar days of receipt of the Legal Director's decision. The request for review may be made by writing to:

Grievance Committee of the Board of Directors, Disability Rights Texas, 2222 West Braker Lane, Austin, Texas 78758 OR Appeals@DisabilityRightsTx.org

The Grievance Committee will investigate the decision and examine any additional information submitted with the request for review. The Committee will issue a written decision within thirty (30) calendar days of receipt of the request for review. The decision of the Committee is final.

Need Help?

CLICK HERE to complete an Online Intake Request anytime. Or call our intake line M-F, 9a - 4p at 1-800-252-9108. For help with VOTING RIGHTS, call 1-888-796-VOTE (8683).

In the News

Help protect the rights of thousands of children, women, and men with disabilities by DONATING to Disability Rights Texas today.

Click here to donate now

Shop and give to DRTx at the same time when you use AmazonSmile.com. Click on the icon below:

amazon smile icon

Connect with Us
 

©2018 Disability Rights Texas site by trademarkmedia | report a problem | site information | site feedback

An Overview of Disability Rights Texas

Transcript File: An Overview of Disability Rights Texas